TERMS & CONDITIONS OF SUPPLY

Standard Commercial Terms: Applicable to all purchase orders, quotations, and material deliveries for certified EMT conduits, rigid steel systems, cast boxes, and fittings across Saudi Arabia.

1. General Applicability

These Terms and Conditions govern all sales quotations, supply agreements, and commercial deliveries fulfilled by National Pals Company ("Seller") to contractors, engineering entities, and commercial purchasers ("Buyer"). Any conflicting terms stipulated in Buyer purchase orders shall only apply if expressly accepted in writing by an authorized representative of National Pals Company.

2. Quotations & Price Validity

• All official price quotations are valid for 15 calendar days from the date of issuance, unless explicitly stated otherwise in writing.
• Due to fluctuations in international raw steel, zinc, and copper commodity pricing, Seller reserves the right to revise unconfirmed quotations prior to formal Purchase Order acceptance.
• Prices are quoted Ex-Warehouse (EXW) or Delivered Site (DDP) within Saudi Arabia as specified in the individual quotation sheet and exclude Value Added Tax (VAT), which will be charged at the prevailing statutory rate (15%).

3. Technical Compliance & Product Standards

National Pals Company guarantees that all supplied electrical metallic tubing (EMT), rigid steel conduits, liquid-tight flexible conduits, and fittings comply with declared manufacturing standards:

• EMT Conduits: Manufactured and certified in accordance with UL 797 and ANSI C80.3 standards.
• Rigid Steel Conduits (RMC / IMC): Compliant with ANSI C80.1, UL 6, and ASTM hot-dip galvanization specifications.
• SASO Compliance: All materials are accompanied by SASO conformity certificates and factory inspection test records upon request.

4. Delivery & Logistics

• Delivery schedules are provided in good faith based on stock availability across our Jeddah, Riyadh, Dammam, and Tabuk warehouse hubs.
• Seller shall not be held liable for delivery delays arising from Force Majeure events, site access restrictions, port clearance hold-ups, or governmental transit regulations.
• Risk of loss or damage transfers to the Buyer upon physical handover at the designated delivery site or upon loading onto Buyer’s transport vehicles.

5. Inspection & Claims

Buyer must inspect material bundles, quantities, and finishes upon receipt. Any claims regarding visible defects, transit damage, or quantity discrepancies must be submitted in writing within 3 business days of delivery, accompanied by photographic evidence and the signed delivery note.

6. Warranty & Limitation of Liability

Products are covered by standard manufacturer warranties against manufacturing defects for 12 months from the date of dispatch. This warranty covers material replacement or credit note issuance and excludes damages resulting from improper installation, unauthorized bending/cutting, or environmental exposure outside rated specification tolerances. In no event shall Seller be liable for consequential, incidental, or liquidated project delay damages.

7. Governing Law & Dispute Resolution

These Terms and Conditions shall be interpreted, construed, and enforced in accordance with the commercial laws of the Kingdom of Saudi Arabia. Any dispute arising out of or in connection with supply contracts that cannot be resolved amicably shall be submitted to the competent commercial courts of Jeddah, Saudi Arabia.

8. Inquiries & Official Notices

All commercial notices, purchase orders, and legal correspondence should be directed to: